10.1 Communications  Planning  10.2 Information  Distribution  10.3 Performance  Reporting  10.4 Administrative  Closure
 Integration  Scope  Time  Cost  Quality  Resource  Communications  Risk  Procurement

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10.3 Performance Reporting

Performance reporting involves collecting and disseminating performance information to provide stakeholders with information about how resources are being used to achieve project objectives. This process includes:

   Status reporting—describing where the project now stands—for example, status related to schedule and budget metrics.

   Progress reporting—describing what the project team has accomplished—example, percent complete to schedule, or what is completed versus what is in process.

   Forecasting—predicting future project status and progress.

  Performance reporting should generally provide information on scope, schedule, cost, and quality. Many projects also require information on risk and procurement. Reports may be prepared comprehensively or on an exception basis.

Inputs
   .1 Project plan
   .2 Work results
   .3 Other project records
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Tools & Techniques
   .1 Performance reviews
   .2 Variance analysis
   .3 Trend analysis
   .4 Earned value analysis
   .5 Information distribution
      tools and techniques
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Outputs
   .1 Performance reports
   .2 Change request
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10.3.1 Inputs to Performance Reporting

.1 Project plan. The project plan is discussed in Section 4.1.3.1. The project plan contains the various baselines that will be used to assess project performance.

.2 Work results. Work results—which deliverables have been fully or partially completed, what costs (ands/or resources) have been incurred or committed, etc.—are an output of project plan execution (discussed in Section 4.2.3.1). Work results should be reported within the framework provided by the communications management plan. Accurate, uniform information on work results is essential to useful performance reporting.

.3 Other project records. Project records are discussed in Section 10.2.3.1. In addition to the project plan and the project’s work results, other project documents often contain information pertaining to the project context that should be considered when assessing project performance.

10.3.2 Tools and Techniques for Performance Reporting

.1 Performance reviews. Performance reviews are meetings held to assess project status and/or progress. Performance reviews are typically used in conjunction with one or more of the performance-reporting techniques described below.

.2 Variance analysis. Variance analysis involves comparing actual project results to planned or expected results. Cost and schedule variances are the most frequently analyzed, but variances from plan in the areas of scope, quality, and risk are often of equal or greater importance.

.3 Trend analysis. Trend analysis involves examining project results over time to determine if performance is improving or deteriorating.

.4 Earned value analysis. Earned value analysis in its various forms is the most commonly used method of performance measurement. It integrates scope, cost (or resource), and schedule measures to help the project management team assess project performance. Earned value (EV) involves calculating three key values for each activity:

   The Planned Value (PV) previously called the budgeted cost of work scheduled (BCWS), is that portion of the approved cost estimate planned to be spent on the activity during a given period.

   The Actual Cost, previously called the actual cost of work performed (ACWP), is the total costs incurred in accomplishing work on the activity during a given period. This Actal Cost must correspond to whatever was budgeted for the PV and the EV (example: direct hours only, direct costs only, or all costs including inderect costs).

   The EV, previously called the budgeted cost of work performed (BCWP), is the value of the work actually completed.

  These three values are used in combination to provide measures of whether or not work is being accomplished as planned. The most commonly used measures are the cost variance (CV) (CV = EV – AC), and the schedule variance (SV) (SV = EV – PV). These two values, the CV and SV, can be converted to efficiency indicators to reflect the cost and schedule performance of any project. The cost performance index (CPI = EV/AC) is the most commonly used cost-efficiency indicator. The cumulative CPI (the sum of all individual EV budgets divided by the sum of all individual ACs) is widely used to forecast project costs at copletion. Also, the schedule performance index (SPI = EV / PV) is sometimes used in conjunction with the CPI to forecast the project completion estimates.

.5 Information distribution tools and techniques. Performance reports are distributed using the tools and techniques described in Section 10.2.2.

10.3.3 Outputs from Performance Reporting

.1 Performance reports. Performance reports organize and summarize the information gathered and present the results of any analysis. Reports should provide the kinds of information and the level of detail required by various stakeholders, as documented in the communications management plan.
  Common formats for performance reports include bar charts (also called Gantt charts), S-curves, histograms, and tables. Figure 10–2 uses S-curves to display cumulative EV analysis data, while Figure 10-3 displays a different set of EV data in tabular form.

.2 Change requests. Analysis of project performance often generates a request for a change to some aspect of the project. These change requests are handled as described in the various change control processes (e.g., scope change management, schedule control, etc.).

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