Disciplines > Deployment > Workflow > Develop Support Material

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Purpose

How to Staff

Purpose To top of page

The purpose of this workflow detail is to produce the collateral needed to effectively deploy the product to its users.

Support material covers the full range of information that will be required by the end-user to install, operate, use, and maintain the delivered system. It also includes training material for all of the various positions that will be required to effectively use the new system.

How to Staff To top of page

Both the Technical Writer and Course Developer need to be articulate and adept at creating information, written or otherwise, that is relevant from an end-user perspective.

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